Delivery & Fulfillment Policy
Effective Date: July 24, 2026
Last Updated: July 24, 2026
At HA ECOM LLC, all services are delivered digitally. No physical products are shipped. This policy outlines how and when you can expect to receive your completed service deliverables.
1. Digital Delivery Method
All service deliverables are delivered electronically via:
- Email — Documents, credentials, and confirmations sent to your registered email address
- Secure File Transfer — Large files or website access credentials shared via secure link
- Direct Admin Access — For website projects, admin credentials are transferred directly to you upon completion
2. Service Delivery Timelines
| Service | Estimated Delivery |
|---|---|
| US LLC Formation Package | 3–7 business days |
| US Corporate Tax Filing & Compliance | 5–7 business days |
| Professional Shopify Website Design | 3–7 business days |
| Custom WooCommerce Web Design | 3–7 business days |
| All-in-One E-Commerce Launchpad Bundle | 7–14 business days |
All timelines are in business days (Monday–Friday, excluding US public holidays) and begin after you have submitted all required onboarding information.
3. Onboarding Requirement
Delivery timelines do not begin until:
- Payment has been confirmed
- You have completed and submitted our onboarding form with all required information
- Any necessary documents or assets have been provided by you
Delays in submitting required information will extend the delivery timeline accordingly.
4. Order Confirmation
Upon successful purchase, you will receive an automated order confirmation email. A member of our team will follow up within 1 business day with your onboarding form and next steps.
5. Delivery Updates
You will receive email updates at key milestones throughout the fulfillment process. For status inquiries, contact us with your order number at:
- Email: support@haecomllc.online
- Phone: +1 (864) 932-3608
6. Delays & Force Majeure
Delivery timelines are estimates and not guaranteed dates. Delays may occur due to:
- Government agency processing times (e.g., IRS, state filing offices)
- Incomplete or inaccurate information provided by the client
- Third-party platform outages or restrictions
- Circumstances beyond our reasonable control (force majeure)
We will notify you promptly of any significant delays and provide a revised timeline.
7. Re-delivery
If a deliverable is lost, corrupted, or not received due to an error on our part, we will re-deliver at no additional cost. Please contact us within 7 days of the expected delivery date.
8. Contact Us
HA ECOM LLC
5900 Balcones Drive, Austin, TX 78731, USA
Email: support@haecomllc.online
Phone: +1 (864) 932-3608