Privacy Policy

Effective Date: July 24, 2026
Last Updated: July 24, 2026

HA ECOM LLC ("Company," "we," "us," or "our") operates the website haecomllc.online. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following categories of personal information:

  • Identity Data: Full name, business name
  • Contact Data: Email address, phone number, mailing address
  • Transaction Data: Purchase history, payment method details (processed securely via Stripe/PayPal — we do not store card numbers)
  • Technical Data: IP address, browser type, device information, cookies
  • Usage Data: Pages visited, time spent, referral source
  • Communications Data: Emails, support tickets, and messages you send us

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your service orders
  • Communicate order status, updates, and support
  • Send transactional emails and service-related notifications
  • Comply with legal obligations (tax, AML, KYC)
  • Improve our website and services
  • Prevent fraud and ensure platform security

We do not sell your personal data to third parties.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your data under the following legal bases:

  • Contract Performance: To deliver the services you purchased
  • Legal Obligation: To comply with applicable laws
  • Legitimate Interests: To improve our services and prevent fraud
  • Consent: Where you have explicitly opted in (e.g., marketing emails)

4. California Privacy Rights (CCPA)

California residents have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of their personal information
  • Opt out of the sale of personal information (we do not sell data)
  • Non-discrimination for exercising their privacy rights

To exercise these rights, contact us at support@haecomllc.online.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You may disable cookies in your browser settings; however, some features of our website may not function properly.

6. Data Sharing & Third Parties

We may share your data with trusted third parties solely to operate our business:

  • Payment Processors: Stripe, PayPal (PCI-DSS compliant)
  • E-commerce Platform: Shopify Inc.
  • Email Services: For transactional communications
  • Legal Authorities: When required by law

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (typically 7 years for financial records).

8. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls. However, no method of transmission over the internet is 100% secure.

9. Your Rights

You have the right to access, correct, or delete your personal data. To submit a request, contact us at:

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related inquiries:
HA ECOM LLC
5900 Balcones Drive, Austin, TX 78731, USA
Email: support@haecomllc.online
Phone: +1 (864) 932-3608